Privacy Policy
Last Updated: 2026
Website: ivorycafe.co.uk
At Ivory Cafe ("we," "us," "our," or "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, PLEASE DO NOT USE OUR SITE.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, telephone number, and any other information you voluntarily provide when contacting us or subscribing to our mailing list.
- Technical Data: IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our Site, including clicks, searches, and content preferences.
- Device Data: Device identifiers, hardware model, and mobile network information (if applicable).
2. How We Use Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Site and services.
- To send promotional emails, newsletters, and marketing materials (with your consent).
- To conduct analytics and understand user behaviour to enhance Site functionality and user experience.
- To track affiliate commissions and validate referrals to casino and gambling partners.
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with legal obligations and respond to lawful requests from authorities.
- To personalise content and tailor recommendations based on your interests.
3. Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognise you and remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Site to function properly (e.g., security, user sessions).
- Analytics Cookies: Help us understand how users interact with our Site using services such as Google Analytics.
- Affiliate Tracking Cookies: Used to track clicks and referrals to our casino and gambling partners to calculate affiliate commissions.
- Marketing Cookies: Used to deliver personalised advertising and measure campaign effectiveness.
- Third-Party Cookies: Set by external partners for analytics, advertising, and social media integration.
Cookie Opt-Out: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair Site functionality. You may also opt out of specific analytics cookies by visiting the provider's opt-out page (e.g., Google Analytics Opt-Out Browser Add-on).
4. Third-Party Links
Our Site contains links to third-party websites, including online casinos, gambling operators, and affiliate partners ("Third-Party Sites"). We are not responsible for the privacy practices, content, or policies of these Third-Party Sites. We strongly encourage you to review the privacy policies of any Third-Party Site before providing your personal information or engaging in transactions.
Important Notice: Ivory Cafe is a non-Gamstop affiliate website. Third-Party Sites linked from our platform may operate independently of the National Self-Exclusion Scheme (Gamstop). We do not control their operations, compliance, or privacy practices. Your use of Third-Party Sites is entirely at your own risk and subject to their respective terms and privacy policies.
5. Your Rights
Under UK and EU data protection law, you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right of Rectification: You can request correction of inaccurate or incomplete data.
- Right of Erasure: You can request deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request your data in a structured, commonly used format and request its transfer to another controller.
- Right to Object: You can object to our processing of your data for marketing and profiling purposes.
- Right to Withdraw Consent: If we process data based on your consent, you may withdraw it at any time.
- Right to Lodge a Complaint: You can lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Email Subscribers: Data retained until unsubscribe or for a maximum of 3 years of inactivity.
- Affiliate Tracking Data: Retained for 90 days to 2 years to track commissions and validate referrals.
- Analytics Data: Aggregated analytics data retained indefinitely; individual identifiers anonymised after 26 months.
- Contact Inquiry Data: Retained for 1 year or until matter is resolved.
When data is no longer needed, we securely delete or anonymise it. If deletion is not possible, we will securely isolate the data.
7. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data handling practices, please contact us at:
Ivory Cafe
Email: [email protected]
Website: ivorycafe.co.uk
We will respond to your request within 30 days or as required by applicable law.
Changes to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, by providing additional notice. Your continued use of the Site following such changes constitutes your acceptance of the revised Privacy Policy.